
Why I don't see any price in the web shop?
You still haven't let you register?
The best would be to do it now!
Click only the button "Booking" and fill the form out.
We send you immediatley your customer number.
If you login with your customer number and your post code,
you can see now all prices.
I'm customer, but I can't see the prices!
You have to register you at one time in the online shop.
After that, the programm know you and provide you
also the comfort function "order history".
This show you, your order of the last years. |
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Have I got a "safe" connection?
No. Because a 100% safe connection is always impossible.

Do you deliver privat customers, too?
No. We supply exclusiv to retailer and wholesailer.
Then only we can make a good service to a small price.
But we tell you with pleasure the next storekeeper in you area.

I search a determined item, but can't find it?
No Problem.
Please, entering the wished item number or item name on the feld "search".
Now the program show you the right item.
If it hasn't still worked, please phone us
with in the opening hours under the info
hotline: 0049 8363 9414112.
The anticipating ladies, were pleasued to help you.
Outside our opening hours, send us an Email.
We answer so quickly, if we can.

How can I go for certain, that the order arrive?
You getting immediatley a note,
about the entry of your order.

I like to order jewellery. Is it also nickel free?
Guaranteed all of our items are nickl free and
corresponding the legal regulations.
Do you know, that only the german state, dosen't holding to the EU ordinance.
The new euro coins exceeds the permitted nickel salary.

I have only get a share delivery. Does I get also the rest?
Yes, if you don't cancelling.
We send, the not available goods,
one day after available on our caressed to you.

What I have to do, if the shipment, demage or incompleted?
Is the outside of the paked demage,
please before packing the parcel out, make a complaint to the carrier.
The carrier of Post bzw. DPD are engaged, to note the damage.
Than inform us immediately. The pakets are insured, against loss or demage.
If the delivery incompleted, please inform us by phone or fax immediately.
We discussing the rest.

I order from the foreign countries - do you supply it nevertheless?
But with pleasure!
Customers in Austria get their orders by our delivery stock in Vils/Tirol.
For customers in europe or world wide valid our terms:
Cash in advance or Cash on delivery.
After or order we connect, and discussing it with you.

Do you grant discounts?
At first:
We sell jutting out, good saleable goods,
to a really good and extrem favourable price.
No discounts into account.
We have to live to, thats only possible,
if you also grant us a small margin.
Of course, we give to the you purchase-
and freight advantages in far east far.
If you order a high quantity, as a rule off 5000 to 10000 piece
pro item or a 20" bzw. 40" container,
we grant you a still inexpensive offer.
Phone us, we advising you. |
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Have you still any questions?
Please infrom us by Email .
We pleasure to answer immediately
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